Reception Volunteer - Birtley Community Pool

Volunteers will play a huge part in supporting Birtley Community Pool at all levels with reception duties to support and welcome customers/public, as well as to raise awareness of the work we do in the local community. They will also support a wide range of administration duties as part of a wider team with staff and the Trustees to ensure Birtley Community Pool develops a good customer care and delivers a quality aquatic activities to local residents. As an administration and reception volunteer, you will be working within our small team to ensure all administration and paperwork complies with our policies especially GDPR, privacy and data retention. Volunteers are an integral part of our vision for Birtley Community Pool.

We are looking for enthusiastic and flexible volunteers with a “can do” attitude to join our team to assist in general administration whilst delivering excellent customer service. Being able to use a variety of IT systems is vital and an understanding of record keeping and office based administration is essential to the role. Experience of working with the public would be desirable. We are looking for people who can offer time either as a regular commitment or on an adhoc basis. No previous experience is required. We offer a range of volunteering opportunities to suit all.