We provide a number of different services that anyone can access.  Within our Newcastle office we have an Information Resource Centre where people can come and be given information about issues affecting their housing, debt or welfare benefits.  We have support available to access the computers to search for property, make online benefit applications etc as well as being able to phone organisations to try to resolve issues.  If the issue is more complex and you need advice then we have a team of specialist advisers who can provide advice with any housing or homelessness issues, money problems and housing related benefits queries. Additionally our Legal team of solicitors are able to represent people at court and defend possession action if someone is being threatened with eviction as well as challenge certain decisions made about housing problems.