Availability Details
This role is based at Crisis Skylight Newcastle, City House, City Road, NE1 2AF.
Venue Address
Crisis Skylight Newcastle
City House
City Road
Newcastle upon Tyne
NE1 2AF
United Kingdom
54.971488596165, -1.6045413669619
We cannot end homelessness by ourselves. To be able to help our members end their homelessness they need to be able to access local, affordable, good quality homes to rent. As a Home Search Volunteer, you will use your knowledge of your local community and your organisational and people skills to support our Housing Procurement/Landlord Liaison Teams to build local relationships with landlords and source good quality accommodation, suitable for our members to make their home. You will be someone who is up for a challenge and keen to build skills and learn more about your local housing market.
Tasks you will support the team with include:
- Researching and keeping up to date a database of local landlords and properties
- Identifying potential leads and supporting our team with follow up tasks
- Helping ensure our team knows what properties are available
- Helping with documentation and property checks such as checking for landlord certificates and the rogue landlord registry
- Talking to letting agents and landlords and building relationships with them
- Creating content for team communications
- Record keeping
Skills needed
- Like talking to people and are comfortable communicating and advocating for our members
- Are good at research, persistent and can be resilient when getting a 'no' from landlords. You're able to deal with negativity whilst leaving the door open in a positive manner
- Are comfortable using IT as you will need to update records, create communications, and present information
Are organised
Understand the importance of keeping an individual’s personal information secure and private and working within the boundaries of the role to keep everyone safe
Are passionate about standing with Crisis and our members to end homelessness
Benefits for the Volunteer
There is no feeling like knowing you have played a part in helping someone to end their homelessness and create their home somewhere safe and affordable. You will be part of a team committed to ending homelessness by making a direct difference to individual’s lives by improving their access to information and accommodation. You will also have the satisfaction of putting your skills and experience to use in an impactful way as well as opportunities to challenge and develop yourself. You will have opportunities to undergo appropriate learning as well as to connect with other volunteers and
