Volunteer Adviser - Citizens Advice Gateshead

Citizens Advice written in a blue speech bubble

Availability Details

We can be flexible about the time spent and how often you volunteer so come and talk to us.

Venue Address

Davidson building
Swan St
Gateshead
NE8 1BG
United Kingdom

54.963721379264, -1.5999522465816

Key words

Help and Support

Advice

Advocacy

Policies in place

Adult and Children Safeguarding Policy in place

Yes

Equal Opportunities Policy

Yes

Health and Safety Policy

Yes

Volunteer Policy

Yes

DBS check required

Volunteers covered by Insurance

Yes

Accessibility support

Yes

Support and Training

On Going Support

Yes

Training Provided

Yes

Volunteer Induction

Yes

Written role description

Yes

Expenses Reimbursed

Yes

Support and Training Details

You don’t need to learn the answers, but you must be able to grasp a client’s query and deliver the advice needed.
We will provide full training in the skills and knowledge needed to be an Adviser.

Other information

Age restrictions apply

Yes

Driving Licence Required

Why choose to volunteer with us?

❤️ We’re really proud of our values and culture as we strive for our vision of a fair society for all with lives well lived.

?It’s official! We do great things everyday and make a huge impact in the community. Recently we were awarded North East Charity of the year recognising the efforts of all our colleagues and volunteers.

? Join a growing team of amazing people doing amazing things every day and help us to help more people in Gateshead.

The role and what you’ll be doing

As an Volunteer Adviser you will support and guide clients who seek our help. Problems with paying the bills, dealing with a landlord or providing access to food, you will help sort it. You will talk to clients over the phone or face to face in either our main office in Gateshead or in our community locations throughout Gateshead.