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Date(s)
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Availability Details
You will be able to commit to a minimum of 4 hours per week, for a minimum of 12 months.
Hours to be agreed with Family Support Manager.
In order to attend Team Meetings you would need to be available to volunteer on Wednesdays.
Last session date (if known)
Venue Address
Suite 2F North Sands Business Centre
Liberty Way
Roker
Sunderland
SR6 0QA
United Kingdom
54.914462822233, -1.3721851110596
As a Care Team Administration Volunteer, you will provide administrative support to our North East Care Team, which supports families in County Durham, Northumberland, Middlesbrough, Stockton-on-Tees, Redcar and Cleveland. Your administrative support will enable the team to spend more time with the families who need them.
Your role may include:
- General administrative tasks
- Digitising records by inputting data to our case management system
- Collating information/assessment packs
- Preparing packs for training
- Producing promotional materials
- Answering telephone enquiries
- Contacting local businesses and attractions willing to donate their products, time or tickets
- Supporting the team to grow their presence in the local area by networking with local organisations including schools, churches and community organisations.
- Assisting with coordinating family events especially around the school holidays
- Supporting the Volunteering Team with local volunteer recruitment
Skills needed
*Experience of working in an office in an administrative role
*Strong IT skills including Microsoft Office and willingness to learn our
in-house database
*Well organised with the ability to prioritise tasks
*Good communication skills both verbal and written
*Experience of interacting with people from a wide variety of backgrounds
*Ability to empathise with families in stressful circumstances
*An understanding of the importance of safeguarding and confidentiality
*Flexible approach with the ability to work on own initiative and as part of a small team.
Benefits for the Volunteer
Training and Support:
*A dedicated member of Rainbow Trust staff will guide and support you
in your work
*You will receive a full induction to the charity and a programme of training relevant to your role
*Mandatory training will cover areas such as safeguarding, active listening skills, health and safety, confidentiality and GDPR
*Further modules will be available for you if you would like to develop your knowledge
