Outlines of figures in yellow on blue background
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weekly on Monday, Tuesday, Thursday and Friday, starting from Monday, July 24, 2023 - 9:00am, forever
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Availability Details

We seek volunteers who are able to volunteer for 1 day per week, Monday - Friday, from 9am and be prepared to volunteer until 5pm.

A thorough induction and training, both online and in person is provided. Volunteers will also benefit from a comprehensive shadowing experience and as such we request volunteers are able to provide a minimum commitment of 12 months.

Venue Address

Gateshead Law Courts, Warwick St, Gateshead
United Kingdom

54.958990350322, -1.60024425

Areas covered
Policies in place

Adult and Children Safeguarding Policy in place


Equal Opportunities Policy


Health and Safety Policy


Volunteer Policy


DBS check required


Volunteers covered by Insurance

Accessibility support

Accessibility support


Accessibility Support Details

Although each court can vary in terms of layout and accessibility. We endeavour to match applicants to locations best suited to individual needs.

We recruit for courts across the North East and welcome applicants for across the whole area.
Support and Training

On Going Support


Training Provided


Volunteer Induction


Written role description


Expenses Reimbursed


Support and Training Details

A thorough induction and training, both online and in person is provided. Volunteers will also benefit from a comprehensive shadowing experience, being paired up with volunteer mentors whilst supporting witnesses. This will be in place until core in-court accreditation is achieved.
Other information

Age restrictions apply


Driving Licence Required



Age for applicants must be 18yrs or over.

The Witness Service provides practical and emotional support and information to witnesses so that they feel valued, respected and informed and able to give their best evidence in court.

Our volunteers come from a range of backgrounds and we particularly welcome applications from people with physical or mental health conditions, and people from Black Asian Minority Ethnic (BAME) and LGBT+ communities.  We are committed to offering a welcoming and inclusive environment to witnesses, staff, and volunteers.

Skills needed

Witness Service volunteers need to have a caring, mature, supportive and empathetic manner towards others. You need to be friendly and approachable with good listening and verbal communication skills.

A non-judgemental, impartial and confidential approach to supporting others is essential.

Volunteers need to have respect for the diversity of all people, which includes commitment to the service’s objective of ensuring equal access is offered to all witnesses and their supporters.

Volunteers need to be committed, trustworthy, discreet and prepared to adhere to Citizens Advice Witness Service standards to ensure we deliver a high standard of service to our witnesses and victims.
Register your interest
Your details will be passed onto the organisation offering this volunteer opportunity so that they can contact you directly with more information. Anonymised information will be kept for monitoring purposes.