A thorough induction and training, both online and in person is provided. Volunteers will also benefit from a comprehensive shadowing experience and as such we request volunteers are able to provide a minimum commitment of 12 months.
Gateshead Law Courts, Warwick St, Gateshead
The Witness Service provides practical and emotional support and information to witnesses so that they feel valued, respected and informed and able to give their best evidence in court.
Our volunteers come from a range of backgrounds and we particularly welcome applications from people with physical or mental health conditions, and people from Black Asian Minority Ethnic (BAME) and LGBT+ communities. We are committed to offering a welcoming and inclusive environment to witnesses, staff, and volunteers.
A non-judgemental, impartial and confidential approach to supporting others is essential.
Volunteers need to have respect for the diversity of all people, which includes commitment to the service’s objective of ensuring equal access is offered to all witnesses and their supporters.
Volunteers need to be committed, trustworthy, discreet and prepared to adhere to Citizens Advice Witness Service standards to ensure we deliver a high standard of service to our witnesses and victims.