Two ladies laughing and looking into the distance across fields over a fence.

Date(s)

daily, starting from Monday, April 3, 2023 - 10:00am, 5 times

Availability Details

Hours available between 10am -5pm 7 days a week and can be arranged around volunteer availability. WE do encourage a minimum 4 hr commitment / week.

Venue Address

Unit 3, Retail World
Team Valley
Gateshead
NE11 0BD
United Kingdom

54.923847669993, -1.6181606446486

Areas covered
Policies in place

Adult and Children Safeguarding Policy in place

Yes

Equal Opportunities Policy

Yes

Health and Safety Policy

Yes

Volunteer Policy

Yes

DBS check required

Yes

Volunteers covered by Insurance

Yes

Policy and safeguarding notes

This voluntary position is deemed to require an Enhanced DBS Check with the Disclosure and Barring Service due to contact with children and vulnerable adults, across our sites.
Accessibility support

Accessibility support

Yes

Accessibility Support Details

Travelling expenses will be reimbursed.
Support and Training

On Going Support

Yes

Training Provided

Yes

Volunteer Induction

Yes

Written role description

Yes

Expenses Reimbursed

Yes

Support and Training Details

Access to training and support through volunteer services.
Other information

Age restrictions apply

Yes

Driving Licence Required

No

Details

Over 16 years of age.

The new Daisy Chain Megastore on the Team Valley In Gateshead and is looking for volunteers to help on the tills and with stock replenishment.

The volunteer till assistant plays a pivotal role in working alongside other members of the retail team to enable customers to purchase their goods quickly and efficiently, all whilst providing excellent customer service.  Main duties include:

▪ Providing excellent customer service, assisting with customer enquiries,

▪ Processing customer purchases,

▪ Handling cash and card payment methods,

▪ Cleaning and tidying the till area,

▪ Helping customers purchase large items and booking in deliveries for furniture items,

▪ Replenishing items located near the till area,

▪ Customer service and informing them of all offers at the till,

▪ Recording gift aid donations.

Additional Responsibilities may include:

▪ Support the delivery of Daisy Chain ‘health and Safety, Volunteer, GDPR, and Data Protection Policies,

▪ Support shop staff and other volunteers during busy periods.

This role description is intended to indicate the broad range of tasks that may be associated to the opportunity.  While some variation can be expected in particular duties, the outline is considered to provide a reasonable general description of the opportunity.  This is a voluntary role. 

In return for volunteering within Daisy Chain Project we will provide a 10% discount on superstore bought items.

Daisy Chain provides a range of support services to autistic children and adults, either with a diagnosis or who are undergoing the diagnostic process, their parents/carers and their siblings.

 

Skills needed

Good communication and people skills.
Confident in a busy retail environment.
Register your interest
Your details will be passed onto the organisation offering this volunteer opportunity so that they can contact you directly with more information. Anonymised information will be kept for monitoring purposes.