Red box with Crisis written in capital letters in white.

Availability Details

This role can be done mainly from home and flexibly, but there will be contact needed with Crisis staff during office hours.

Venue Address

City House, 3 City Road
Newcastle upon Tyne
United Kingdom

54.971616224095, -1.6059391790154

Policies in place

Adult and Children Safeguarding Policy in place


Equal Opportunities Policy


Health and Safety Policy


DBS check required

Support and Training

On Going Support


Training Provided


Volunteer Induction


Written role description


Expenses Reimbursed

Other information

Age restrictions apply


Driving Licence Required


We are looking for volunteers who can help primarily with research and record keeping.


Skills needed

To be successful in this role we are looking for someone who:

- Is an excellent communicator, confident in building relationships and promoting the work of Crisis both verbally and in writing.
- Is a good researcher who can be persistent and resilient in finding the required result.
- Who is able to deal with negativity whilst leaving the door open in a positive manner.
- Has a good level of IT literacy as you will need to update records, create communications and present information.
- Has excellent organisational skills.
- Understands the importance of keeping an individual’s personal information secure and private and working within the boundaries of the role to keep everyone safe 
- Is passionate about standing with Crisis and our members to end homelessness.

We will need to complete a Basic Disclosure Check for this role.

Benefits for the Volunteer

There is no feeling like knowing you have played a part in helping someone to end their homelessness and create their home somewhere safe and affordable.
You will be part of a team committed to ending homelessness by making a direct difference to individual’s lives by improving their access to information and accommodation.
You will also have the satisfaction of putting your skills and experience to use in an impactful way as well as opportunities to challenge and develop yourself. 
You will have opportunities to undergo appropriate learning as well as to connect with other volunteers and

Register your interest
Your details will be passed onto the organisation offering this volunteer opportunity so that they can contact you directly with more information. Anonymised information will be kept for monitoring purposes.