Help Improve health and care services in Gateshead

Availability Details

How much time is involved?
Our volunteering roles are flexible and fit around your schedule. Ideally, our local Healthwatch Volunteers would be able to make a regular commitment to the role on a weekly or monthly basis, but this role can also be ad-hoc to suit your lifestyle. We will always work closely with you to ensure your volunteering role fits with your other personal and social commitments.

How to apply
• You can apply for this role by filling out our online application form For more information please contact our Volunteer and Engagement Officer, Lesley Tweddell at or telephone /text 07376561765

Venue Address

MEA House
Ellison Place
Newcastle Upon Tyne
United Kingdom

54.976219416253, -1.6080946025986

Areas covered
Policies in place

Adult and Children Safeguarding Policy in place


Health and Safety Policy


Volunteer Policy


DBS check required


Volunteers covered by Insurance


Policy and safeguarding notes

All volunteers will need to do adult and child safeguarding and data protection training or provide a recent certificate.
Accessibility support

Accessibility support


Accessibility Support Details

Volunteering is about you.
Will we not ask you to do anything you do not want to do.
Please let us know about any support needs, so we can support you to volunteer with Healthwatch.
Support and Training

On Going Support


Training Provided


Volunteer Induction


Written role description


Expenses Reimbursed


Support and Training Details

Support and training provided regularly.
Regular volunteer catch ups.
Volunteer celebration event.
Other information

Age restrictions apply


Driving Licence Required



16 years and over

Young Healthwatch volunteers network 'Youthwatch' 16-25 years
  • Help gather people’s experiences of using health and social care services from all communities in Newcastle and / or Gateshead.
  • Being a positive ambassador for Healthwatch Gateshead and/or Newcastle and uphold its reputation and values.
  • Receive information from Healthwatch to be shared in your community or workplace.
  • Refer people to Healthwatch to have their voices heard or be signposted to the correct service or information.
  • Work with other Healthwatch volunteers and staff members to identify relevant community events and social groups in Gateshead and / or Newcastle.
  • Help us to consult with local people through face-to-face, online or telephone surveys.
  • Hold engagement and information stands in communities such as libraries, community centres, shopping centres, hospitals, GP Surgeries, and dentists.
  •  Contribute to Healthwatch projects, planning and overall delivery through the collection, recording, and feedback of information.
  • Attend any training relevant to your volunteer role.


Skills needed

We are looking for people that can engage with local communities and listen to their views. An interest in health and social care is beneficial, but not essential.
We are looking for people who can demonstrate or would like to develop the following skills and abilities:
• Effective communication skills with the ability to ask questions and actively listen Enjoys meeting with and talking to members of the public
• Empathy towards people
• Able to work as part of a team Able to use social media platforms
• Organised and reliable with a flexible approach who can work independently
• Understand confidentiality and comply with GDPR principles A strong commitment to equality and diversity
Register your interest
Your details will be passed onto the organisation offering this volunteer opportunity so that they can contact you directly with more information. Anonymised information will be kept for monitoring purposes.