Picture of volunteer setting up a wheelchair. Text in red box beside reads 'Join our team. Become a wheelchair volunteer'
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Last session date (if known)

Availability Details

We are looking for someone who can commit to one shift between 9am and 4pm for a few hours for at least 6 months or longer

Customer Service Volunteer - Newcastle

If you enjoy being in an office environment, are compassionate and like meeting people then this could be the role for you. Thanks to volunteers like you we can provide people in your local community with wheelchairs and other mobility equipment to help them through a crisis. This vital service enables people to maintain their independence and quality of life after an illness or injury. Whether it is to help take a relative out, or take a child to school, it makes a difficult and distressing time a little bit easier. Spread the power of kindness with us and help make sure that everyone who needs one can get a wheelchair.

Skills needed

Physically able to safely lift or move wheelchairs and other mobility equipment.
Some customer service experience is desirable.
Enjoy meeting people and good interpersonal skills.
Able to work independently and in a team.
Good IT skills and able to complete on-line training.
Able to commit to a regular shift on a weekly basis.
Policies in place

Adult and Children Safeguarding Policy in place

Yes

Equal Opportunities Policy

Yes

Health and Safety Policy

Yes

Volunteer Policy

1

DBS check required

No

Volunteers covered by Insurance

Yes

Policy and safeguarding notes

We don't ask for a full DBS but ask for a disclosure and are individually risk assessed
Accessibility support

Accessibility support

Yes

Accessibility Support Details

Ongoing support
Support and Training

On Going Support

Yes

Training Provided

Yes

Volunteer Induction

Yes

Written role description

Yes

Expenses Reimbursed

Yes

Support and Training Details

E-Learning and Mandatory training
Other information

Driving Licence Required

2

Details

age restrictions on this role 18+

Areas Covered

Key words

Venue Address

Croft House Western Avenue
Newcastle Upon Tyne
Newcastle
NE4 8SR
United Kingdom

54.973805159362, -1.6480693022583