Citizens Advice Gateshead
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Date(s)

weekly on Monday, Tuesday, Wednesday, Thursday and Friday, starting from Tuesday, October 6, 2026 - 9:30am, forever
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Venue Address

Davidson Building
Swan Street
Gateshead
NE8 1BG
United Kingdom

54.9636086, -1.6000854

Areas covered
Policies in place

DBS check required

No
Support and Training

Expenses Reimbursed

Yes
Other information

Age restrictions apply

No

Turn service information into clear reports, insights and communications

Why volunteer ?

You’ll help demonstrate service performance, support quality improvement and strengthen relationships with external partners.

What you'll do

• Gather contract compliance data
• Help create reports and performance information
• Draft complaint case summaries and timelines
• Assist with identifying themes and trends
• Promote the service with external partners

Good to knows

🕐 4 hours per week (minimum)

📅 At least 3 months commitment

💻5 hours + training

Skills needed

What we're looking for

• Good data, computer and communication skills
• Able to organise information and spot patterns
• Comfortable working with colleagues and external partners

Benefits for the Volunteer

🍏 Healthy food and snacks available

🚇 We will re-imburse expenses incurred

Register your interest
Your details will be passed onto the organisation offering this volunteer opportunity so that they can contact you directly with more information. Anonymised information will be kept for monitoring purposes.