Thomas and Michelle at Carers Trust Tyne and Wear's weekly charity shop.
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weekly on Friday, starting from Friday, July 7, 2023 - 10:00am, forever
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Availability Details

The charity shop will run every Friday from 1pm - 3.30pm so we would ideally like your help between 12.30pm - 3.30pm. We understand that some people might need to finish earlier than this due to family commitments. This is fine and we will still appreciate your help in the early afternoon. 

Venue Address

The Old School, Smailes Lane
Rowlands Gill
NE39 2DB
United Kingdom

54.922296450091, -1.77128045

Policies in place

Adult and Children Safeguarding Policy in place


Equal Opportunities Policy


Health and Safety Policy


Volunteer Policy


DBS check required


Volunteers covered by Insurance


Policy and safeguarding notes

We carry out DBS checks on all volunteers and will pay for this.
Accessibility support

Accessibility support


Accessibility Support Details

The hall can be accessed by ramp and we have an accessible toilet. Furniture can be moved in the hall to make the space more accessible but our storage cupboard is small and not accessible by wheelchair. Stock will be spread around the hall on tables and clothing racks which could reduce accessibility in some spaces. Get in touch to discuss any accessibility needs that you have.
Support and Training

On Going Support


Training Provided


Volunteer Induction


Written role description


Expenses Reimbursed


Support and Training Details

Training will include the setting up and tidying away of stock, and our pricing structure. Induction will cover relevant policies and information about the organisation, our staff and the services that we offer. The Business Development Manager will provide day-to-day support.
Reasonable travel expenses will be reimbursed.
Other information

Age restrictions apply



Volunteers must be age 16+. We will carry out a DBS check when you join us as a volunteer.

We're looking for volunteers to help staff a weekly pop-up charity shop at our site on Smailes Lane in Highfield, Rowlands Gill. Tasks will include:

  • Bringing items out of the storage cupboard and setting them up in our hall for customers to browse.
  • Adding new stock to the displays as items are sold.
  • Pricing items.
  • Sorting through donations to ensure they are of good enough quality to sell. 
  • Chatting to customers.
  • Taking cash payments.
  • Safely tidying items away.

Skills needed

Able to keep the shop and storage area tidy and organised.
Friendly and approachable.
Able to follow instructions.
Confident in handling cash.
Willing to suggest ideas.
Able to work in a team and on own tasks.

Benefits for the Volunteer

Whether you're new to volunteering or just looking for something to keep you busy, volunteering at our weekly pop-up charity shop is a great opportunity to build confidence, work in a friendly team and meet people from the local area. We welcome any suggestions for how we can improve the charity shop, so it's an opportunity to be creative or share skills and knowledge that you might have gained in previous job roles.

Register your interest
Your details will be passed onto the organisation offering this volunteer opportunity so that they can contact you directly with more information. Anonymised information will be kept for monitoring purposes.