man giving advice

Advice Volunteer


Join a team of amazing people doing amazing things. We are looking for volunteers to join our Local Advice team to help us to help more people in Gateshead.

Citizens Advice Gateshead is an independent charity and a member of the national Citizens Advice network. Our vision is for a fair society for all, with lives well lived. Our team of over 180 staff and a growing volunteer community we deliver impartial, quality advice and information services in Gateshead to almost 13,000 people a year and 400,000 people nationally. Our aim is straight forward - to help people to know and understand their social welfare rights and responsibilities so they can improve their quality of life.

What will you do? Talk to clients over the phone, face to face, or online to explore what problems they’ve come for help with Find out about the clients’ problems and help them understand their options Support clients to take action to solve their problems.

What’s in it for you? Improve my employment prospects Give something back to the community and be part of something Improve personal skills & experience And we’ll reimburse travel expenses incurred too, up to a max £6.30 per day.

What are the next steps? If you are interested in becoming an adviser volunteer and would like to discuss flexibility around location, time, ’what you will do’ and how we can support you please get in touch.

Although circumstances may change as we continue to review our position, most of the advice volunteers are currently volunteering remotely from home, with the additional option to volunteer from our office in Gateshead.


Contact Person

Andrea White

Venue Address

Davidson building
Swan St
United Kingdom