Privacy Statement

Privacy Statement

Who are we and what do we do?

Future You is a pilot project, funded through the Community Renewal Fund. It offers Gateshead residents free vocational training and volunteering opportunities. It also provides confidential support and advice to help resolve money worries.

The service is being run as a partnership, with each of the following partner organisations offering something that will make a real difference to an individual's work skills and experience:

Gateshead Council
Citizens Advice Gateshead
Youth Focus NE
Connected Voice
2 Way Tenancy CIC
Age UK.

For the purposes of this privacy statement all six partner organisations are Joint Data Controllers.

In addition, a company called Rocket Science will be evaluating the project’s process and impact at the end.

Appropriate Joint Data Controller and data processing agreements have been put in place between the partners and evaluator.

What type of information is collected about you?

In order to pass participants to the right partner, we will collect the following information about you:

Contact details, including, name, address, post code
Date of birth
National Insurance Number
Employment Status i.e. employed, unemployed or economically inactive
How long have been unemployed

If the participant is economically inactive – are they a student, carer etc.
Any further support they may need or assistance requests

To ensure that we give you the right support, advice and guidance and to improve our service by ensuring we reach all sectors of the community, as well as supporting our research by using your data in a way that means you cannot be identified (such as providing an anonymous report to our funders), we may also need to gather the following special category information about you:

Gender
Ethnicity
Disability/ Long term health condition

We are committed to keeping your personal details up to date, and we encourage you to inform us at stuartgibson@gateshead.gov.uk about any changes needed to ensure your details are accurate.

Our lawful basis for collecting and using your information:

We will only collect information about you after you have given your consent to be referred to the Future You programme.

Once your referral has been allocated to the appropriate partner best suited to your needs, they will become your Primary Partner. Your Primary Partner may contact you to obtain further information about you with your consent.

Where special category data is collected, we will only process this with your explicit consent.

You may withdraw from the programme at any time by contacting your Primary Partner.

You may withdraw consent for your data to be shared between the partners at any time by contacting your Primary Partner. However, doing so may mean you are not referred to the most appropriate partner.

How we collect information about you

The information that we hold about you has been provided by you when you have been referred into the service by the Council or by a community worker, or if you have self-referred.

During the programme, we may collect further information directly from you during our engagement with you, such as via telephone calls or emails. Such information will be treated in accordance with this privacy notice.

Why we need your information

We need your personal data to ensure that you are referred to the most appropriate partner and receive the most appropriate support as part of the programme.

We will only collect personal data that is absolutely necessary and any information we collect about you will be strictly in accordance with the Data Protection legislation and other statutory obligations which we are bound by.

Who your information will be shared with

Upon referral to the programme, your information will be shared between the partners named in this privacy notice.

Your information will also be shared with a company called Rocket Science who will be evaluating the project. As part of the evaluation, Rocket Science may contact participants to obtain their views of the service. They will only contact you if you have given explicit consent for this when agreeing to participate.

Your information will not be shared with any other organisations unless we are required or permitted by law to so. Where we are required by law to share your information with another organisation, we will inform you of such a requirement unless we are prohibited by law from informing you.

When sharing personal information, we will comply with all aspects of the Data Protection Act 2018 and UK GDPR.

How long we will keep your information

At the end of the project your data will be held securely for seven years, in accordance with the UK Community Renewal Fund: grant funding agreement

by your primary partner (the organisation you have been mainly dealing with) in accordance with their own data protection policies and procedures.

Data will be retained by Rocket Science until the evaluation report is completed and signed off, in September 2022. After this point, all copies of personal data will be destroyed.

Protecting your information

All information held by the partner organisations about participants is held securely and in compliance with the Data Protection Act 2018 and UK GDPR. Each organisation is responsible for ensuring it complies with these requirements and for ensuring any information they process in reliance on this privacy notice is done so securely. For further information about each organisation’s security measures, please contact:

Gateshead Council

by post: Data Protection Officer, Gateshead Council, Civic Centre, Regent Street, Gateshead NE8 1JN
by phone: 0191 433 3000
email: DPOCouncil@gateshead.gov.uk

Age UK Gateshead: 0191 477 3559

Citizens Advice Gateshead: 0808 278 7902

Connected Voice: 0191 232 7445

Youth Focus North East: 0191 477 9966

2 Way Tenancy Solutions CIC: 0191 490 9407

Your rights

Under the Data Protection Act, you may also have the following rights: -

Right of Access to personal information we hold about or concerning you
Right of Rectification or Erasure
Right to Restriction of Processing
Right to Portability
Right to Object
Right to withdraw consent

For more details on how to request your personal information or to enforce any of the rights above,, please contact your Primary Partner using the contact information above.

Further Information:

The Information Commissioner (ICO) is also a source of information about your data protection rights. The ICO is an independent official body and one of their primary functions is to administer the provisions of the General Data Protection Regulations.

You also have a right to lodge a complaint with the ICO about any aspect of how we are handling your data and can do so at: