Areas covered

Gateshead Service User Forum - Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW)

Gateshead Service User Forum is supporting people from the Gateshead area who have accessed services run by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW). CNTW is a provider of mental health and disability services in the North of England.

We want service users to come along and, though co-production, help us shape and improve CNTW's services. You are the people with lived experience, experts who can offer invaluable insight needed to make sure things are done right.

We ‘re-launched’ in January 2020, and managed to have three meetings in person before Covid-19 came along. Like everyone else, we tried to find a way to continue to offer some form of provision and consistency. As a result, we held online sessions using Microsoft Teams.

Unfortunately, we continue to meet via Microsoft TEAMS. We will update this page when things change-but we need to make sure that things are safe and comfortable for all, and we also have the opportunity in place for those not wanting to meet in person, when we can, to have a virtual provision too. We will use Gateshead Interchange Centre when we can. You could fit attendance in with a trip into Gateshead Town Centre!

Our dates and presenters provisionally for the rest of 2021 are:

September 14th -3:30pm -5pm. CNTW Peer Supporters

October 12th - 3:30pm-5pm. Recovery College 

November 9th - 3:30pm-5pm. Alan Ramsay about NHS Developments for the community

December 14th -3:30pm-5pm. Christmas/coping at Christmas and positive stories around Christmas.

Please note-the links for these meetings will be sent to our mailing list at the appropriate time-so if you’d like that, please mail us to request that link. 

We are working with, not for, CNTW staff. We also hope to be able to support people to find out useful information from a variety of places, such as the Department for Work and Pensions (DWP) and Mind. We can help if you want to know how to approach a charity or organisation, or if you are interested in finding out more current information. We will also bring you you developments within CNTW, and address concerns you have as a service user.

Longer term, we aim to support service users to take on key roles in the group. This may include helping to chair, take minutes, and other roles that may be needed.

We pride ourselves on making sure we communicate and support you to access the group. For example, if you contact us to ask something and we don’t know, we will keep persevering until we find a connection or a response for you.

So: times as we stand are Microsoft Teams are the second Tuesday of the month at 3:30pm -5:00pm, please come and join us. 

Areas Covered

Contact Person

Leave a message via the email or telephone number below, and we will get back to you between Mon-Fri 9am-5pm

Help needed.

Gateshead Service User Forum is a forum for those with lived experience, therefore we are seeking people who have that lived experience with CNTW to take part in the running of our group. 

We will help you/support you/listen to what you would like to do to help the group develop -so please come forward and have those conversations. We are looking forward to hearing from you.

Organisation Address

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Dryden Education Centre,
Evistones Road
Gateshead
NE9 5UR
United Kingdom

54.943384534602, -1.5935476019996