Telephone
Organisation Address
3rd Floor North
200 Aldersgate Street
London
EC1A 4HD
United Kingdom
54.96377652602, -1.5999920307253
The Citizens Advice Consumer Helpline is a telephone, e mail and on-line service offering information and advice on consumer issues in the UK.
The Citizens Advice Consumer Helpline provide advice is you have a problem with goods and services in the UK and will explain your consumer rights.
• Advise you if you have a problem or disagreement with a trader.
• Help you make a complaint about a trader that you believe has done something wrong.
• Provide general advice on how to avoid unscrupulous traders or "cowboys".
• Explain consumer-related issues such as warranties, buying on credit, Internet shopping, refunds and replacements etc.
• Provide advice on avoiding trading scams and rip-offs.
• Direct you to a regulator or other organisation if it is better suited to assist you.
They can be contacted on 08454 04 05 06.